Tooth Implant Catastrophe

We are loyal to Royal but occasionally try other cruise lines.

Two weeks ago- on another cruise line- I bit into a seafood cake that contained an olive pit.

It loosened my tooth implant to the point that it fell out two days later.

Much apologies from the crew members I dealt with. Medical report at the onboard medical clinic. Security report filed. Guest Services notified and they gave me a $200 FCC as a sign of goodwill since I only had half a mouth for the last two days of the cruise.

Since returning home, I have seen my dentist and periodontist. Bottom line is a new implant is required. Cost approximately $7,000 Canadian. About 14 months to complete.

My question is what can I expect from the cruise line wrt compensation and what records do I need to produce?

There is no doubt the cause of the damage. If it matters legally, we were alongside in San Francisco.

At a minimum I expect the cost of the new implant to be covered and some form of FCC for the misery of going through this procedure again.

What say you?