that stupid test

So on Tuesday I overnighted the girls' Twin Zygosity test to DNA Solutions (as recommended on here) to Miami FL. It cost me 17.50 to overnight it plus the $99 for the test.Anyhow,I called yesterday to see if they recieved it and what the progress on it was.They said it takes 5-7 days but 99% of the time it is faster.So when I called they said they hadn't recieved it and I was like what? I overnighted it. So I get on the USPS site and track it and it said it was delivered and signed for by a P. Fernandez.So I called back and told them that.The lady said she would look for it and call me back.She NEVER did!! So around 5:30 I called back.They STILL didn't know where it was.So I told the guy I overnighted it to get the process started quicker cause I wanted the results for the 4 month appt on the 10th.Cause the Ped has them as Fraternal even tho we are pretty sure they are ID.I just want it charted correct.So the guy told me once they found it that it would take 5-7 days and I was like no I paid that money to over night it and now it will be going on 9 days before results!!!So I asked him if when found it could be expedited and he said he would note it since I had so much trouble and for me to call today.These people have no clue whats going on and Im getting mad.Anyone else have trouble like this?

 

I just sent mine reg. mail and had the results in 4 days after they received it. I knew they received it b/c I had included a check but had also paid online w/ a credit card. They called to tell me they were destroying the check and just using the credit card payment. I would bet you have a result by Mon of next week, Wed at the latest.

 

I'm sorry that happened and they are giving you a hard time trying to find out where it is. <_< :hug:

 

That stinks you are having such a hard time with the company. I hope they find it and you get your results soon!

 

:grr: So, what happened? Did you hear back from them? Do they have it?

 

I called them this morning at 8:30 am and they had the samples in the lab just didn't have all the info in the computer system.I talked to a manager and they upgraded it to express and I should have the results not later than Wed. afternoon!!!! YAY!!! :Clap:

 

QUOTE(Chloe_and_Leahs_mommy @ Apr 3 2009, 08:51 PM) [snapback]1258484[/snapback]
I called them this morning at 8:30 am and they had the samples in the lab just didn't have all the info in the computer system.I talked to a manager and they upgraded it to express and I should have the results not later than Wed. afternoon!!!! YAY!!! :Clap:


We can't wait to hear the results!

 

me too.Its like a countdown to Christmas or something.lol